HACC

POSITION PURPOSE

Under general direction Regional Manager, provides day-to-day management of public housing facility including collecting rent, leasing apartments, supervises maintenance and administrative staff, addressing tenant issues and enforcing leases in accordance with HUD and HACC regulations, policies and procedures and floating from different properties in the North where assistance is needed.

SUMMARY OF ACCOUNTABILITIES

• Supervises all aspects of project operations and maintenance, including the supervision of all assigned administrative and maintenance staff.
• Provides orientation to prospective tenants regarding HUD rules and regulations.
• Inspects and supervises the maintenance of grounds and building, to include but not limited to the conducting of housekeeping inspections in accordance with the established policies and procedures.
• Supervises timely completion of work orders.
• Interfaces with other HACC employees, social service agencies, etc. regarding needs of residents.
• Attempts to resolve tenant/management problems and supervises the necessary assistance to tenant community activities in accordance with established management procedures.
• Establishes a good rapport with tenant organization.
• Supervises the maintenance of necessary records and the preparation of required reports.
• Conducts rent counseling sessions and serves required notices.
• Counsels residents regarding delinquent rent or violations.
• Informs supervisor of any adverse conditions or situations which pose a threat to the health and safety of residents, staff and property.
• Provides leadership, example, and direction to staff.
• Represents the agency internally and externally as appropriate
• Assures HUD regulations are followed, including PHAS.

 

OTHER DUTIES AND RESPONSIBILITIES

• Prepares documents for legal proceedings/cases.
• Complies with applicable job-related local, state, and federal regulations.
• Responsible for safety while performing all facets of job and observes all Housing Authority safety procedures, as well as all local, state, and federal safety laws and regulations.
• Promotes positive customer relations.
• Performs other duties as assigned.

 

 

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• Extensive knowledge of applicable national, state and local rules, regulations, statutes, policies and procedures regarding Low-Income Housing, or other housing type as determined by the department at the time of job posting.
• Extensive knowledge of operating policies and procedures of the HACC Low-Income Housing Program.
• Ability to write and develop appropriate policies and procedures for operations and compliance.
• Extensive knowledge of the modern principles, practices, and techniques for: housing management; budgeting and budget preparation; and data processing.
• Knowledge of problems and needs of families in low income housing.
• Knowledge of building and grounds maintenance.
• Knowledge of fair housing, tenant and landlord regulations.
• Organizational and problem-solving skills.
• Demonstrated computer literacy including knowledge of Word, Excel, and related applications.
• Ability to perform accurate mathematical functions.
• Ability to write and proofread materials for accuracy.
• Ability to multi-task and prioritize responsibilities.
• Ability to communicate and interact appropriately with the general public, applicants, residents and staff.
• Ability to follow verbal and written instructions.
• Ability to work effectively with others and work independently.
• Analytical skills and problem-solving ability.
• Customer relations skills.
• Demonstrated attention to detail.
• Demonstrated punctuality and reliability.

 

EDUCATION/EXPERIENCE

• Two (2) years related work experience required, public housing experience preferred.
• PHM Certification within one (1) year of employment.
• Tax Credit Certified
• Blended Occupancy Certified
• Public Housing Rent Calculation Certified

 

 

ADDITIONAL WORKING CONDITIONS

• Requires availability to work beyond normal workday.
• Work environment consists substantially of on-site office work as well outdoor to inspect grounds.
• Occasional travel to various work locations in all weather conditions. Must have own transportation.
• Position requires the need to walk, sit, and/or stand for extended periods of time.
• Requires stooping, bending, crouching and/or reaching for files or tools.
• Contact with owners and tenants may become hostile at times.
• Frequent repetitive hand movement (e.g. typing).
• May lift, carry and/or push up to 20 pounds.
• Appointees will be required to possess a valid driver’s license and be insurable according to agency guidelines only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.