Waitlist Coordinator

June 18, 2024

Under general direction of the Department responsible for intake of applicants into LIPH and Multifamily Housing Programs,
maintenance of waiting lists, resolution of HACC/tenant leasing issues, and adherence to HUD and IHDA

Please apply by June 28th. 

• Manages LIPH and Multifamily Housing Waiting Lists and all activities related to bringing new participants into these
• Provides orientation to prospective tenants regarding HUD rules and regulations.
• Assures HUD regulations are followed, including HACC’s policies and procedures.
• Monitors productivity, efficiency, quality, timeliness and completion of all new applications to achieve maximum
• Determines income eligibility, performs rent computations on new applications when necessary.
• Answers inquiries regarding applications, revision of admissions policies and procedures.
• Recommends updates and revisions for program policies and procedures to remain current with HUD regulations.
• Performs all duties in accordance with Authority policies.

• Associates degree (AA) or equivalent in a related field of study from an accredited college or university.
• Bachelor’s degree (BA) preferred.
• Tax Credit Specialist Certification
• Blended Occupancy Specialist or Certified Occupancy Specialist Certification
• Extensive knowledge of applicable HUD, PHA regulations, statutes, policies and procedures regarding LIPH or other
housing type as determined by the department at the time of job posting
• Extensive knowledge of operating policies and procedures of LIPH and Multifamily Housing Programs.
• Ability to write and develop appropriate policies and procedures for operations and compliance.
• Analytical and problem solving skills with the ability to multi-task and prioritize responsibilities.
• Ability to communicate in oral and written forms and interact appropriately with the general public, applicants, residents
and staff.
• Ability to work in a team environment as well as independently.
• Customer relations skills.
• Demonstrated punctuality and reliability.
• Ability to produce clear, accurate and timely reports with demonstrated attention to detail.

• Work environment consists substantially of indoor office activities performed in a heated/air conditioned setting.
• Position requires the need to sit, stand, bend, climb, and/or stretch for extended periods of time.
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• Requires lifting, carrying and/or pushing up to 30 pounds.
• Occasional travel to various work locations in all weather conditions. Must have own transportation.
• Frequent repetitive hand movement (e.g. typing).
• Contact with owners and tenants may become hostile at times.
• Appointees will be required to possess a valid driver’s license and be insurable according to agency guidelines only if the
operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities
to be performed. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.

  • Location
    Chicago, IL
  • Schedule
  • Department
    Supervisor of Wait List
  • Union Position
    Union Position
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