HACC

SUMMARY
Under general direction of Asset Management Supervisor, provides day-to-day management of public housing facility including collecting rent, leasing apartments, supervises maintenance and administrative staff, addressing tenant issues and enforcing leases in accordance with HUD and HACC regulations, policies and procedures.

Please apply by the close of business October 26, 2024.

ESSENTIAL FUNCTIONS
• Supervises all aspects of project operations and maintenance, including the supervision of all assigned administrative and maintenance staff.
• Responsible for leasing, occupancy of all dwelling units and collecting rent at the local management level as determined by existing policies and procedures.
• Provides orientation to prospective tenants regarding HUD rules and regulations.
• Inspects and supervises the maintenance of grounds and building, to include but not limited to the conducting of housekeeping inspections in accordance with the established policies and procedures.
• Supervises timely completion of work orders.
• Interfaces with other HACC employees, social service agencies, etc. regarding needs of residents.
• Prepares budget estimates, exercises budget controls and maintains required accounting records for funds and property.
• Attempts to resolve tenant/management problems and supervises the necessary assistance to tenant community activities in accordance with established management procedures.
• Establishes a good rapport with tenant organization.
• Supervises the maintenance of necessary records and the preparation of required reports.
• Conducts rent counseling sessions and serves required notices.
• Counsels residents regarding delinquent rent or violations.
• Insures response to after- hour emergencies.
• Informs supervisor of any adverse conditions or situations which pose a threat to the health and safety of residents, staff and property.
• Completes special building projects through obtaining bids and contracting with vendors.
• Submits forms, invoices and reports timely.
• Provides leadership, example, and direction to staff.
• Represents the agency internally and externally as appropriate
• Assures HUD regulations are followed, including PHAS.
• Trains staff on policies and procedures.
• Monitors productivity, efficiency, quality, timeliness and completion of all housing operations and new applications to achieve maximum occupancy.
• Monitors work of subordinates for accuracy, conformance to policy and achievement of goals as well as the work of multiple work units that have related functions: responsibility for the work includes: accuracy, quantity, quality, and completeness.
• Performs routine supervisory duties including: selection of new employees, performance evaluation and maintaining discipline.
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• Conducts staff meetings with supervisors and/or other division employees to provide and obtain information about the program or to train subordinates in specific areas.
• Meets or exceeds applicable job-related HUD performance standards particularly PHAS including but not limited to vacancy turnaround within two weeks, lease up of vacancies within three days of readiness, inspect 100% of units quarterly, collect 100% of rent or take appropriate action, etc.
• Assures adherence to the agency’s Admission and Continued Occupancy Plan.
• Performs all duties in accordance with Authority policies.

OTHER DUTIES AND RESPONSIBILITIES
• Prepares documents for legal proceedings/cases.
• Complies with applicable job-related local, state, and federal regulations.
• Responsible for safety while performing all facets of job and observes all Housing Authority safety procedures, as well as all local, state, and federal safety laws and regulations.
• Promotes positive customer relations.
• Performs other duties as assigned.

EDUCATION, EXPERIENCE AND/OR CERTIFICATION
• Bachelor’s degree (BA) or equivalent in a related field of study from a four year accredited college or university preferred.
• Two (2) years related supervisory work experience required, public housing experience preferred.
• PHM Certification within one (1) year of employment.
• Tax Credit Certified
• Blended Occupancy Certified
• Public Housing Rent Calculation Certified

REQUIRED KNOWLEDGE SKILLS AND ABILITIES
• Extensive knowledge of applicable national, state and local rules, regulations, statutes, policies and procedures regarding Low-Income Housing, or other housing type as determined by the department at the time of job posting.
• Extensive knowledge of operating policies and procedures of the HACC Low-Income Housing Program.
• Ability to write and develop appropriate policies and procedures for operations and compliance.
• Extensive knowledge of the modern principles, practices, and techniques for: housing management; budgeting and budget preparation; and data processing.
• Knowledge of problems and needs of families in low income housing.
• Knowledge of building and grounds maintenance.
• Knowledge of fair housing, tenant and landlord regulations.
• Organizational and problem-solving skills.
• Demonstrated computer literacy including knowledge of Word, Excel, and related applications.
• Ability to perform accurate mathematical functions.
• Ability to write and proofread materials for accuracy.
• Ability to multi-task and prioritize responsibilities.
• Ability to communicate and interact appropriately with the general public, applicants, residents and staff.
• Ability to follow verbal and written instructions.
• Ability to work effectively with others and work independently.
• Analytical skills and problem solving ability.
• Customer relations skills.
• Demonstrated attention to detail.
• Demonstrated punctuality and reliability.
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• Ability to produce clear, accurate and timely reports.
EQUIPMENT AND SYSTEMS OPERATED
• Personal computer and peripherals
• Standard office equipment.
• May be required to drive a truck.
• Keyless entry system.

ADDITIONAL WORKING CONDITIONS
• Requires availability to work beyond normal workday.
• Work environment consists substantially of on-site office work as well outdoor to inspect grounds.
• Occasional travel to various work locations in all weather conditions. Must have own transportation.
• Position requires the need to walk, sit, and/or stand for extended periods of time.
• Requires stooping, bending, crouching and/or reaching for files or tools.
• Contact with owners and tenants may become hostile at times.
• Frequent repetitive hand movement (e.g. typing).
• May lift, carry and/or push up to 20 pounds.
• Appointees will be required to possess a valid driver’s license and be insurable according to agency guidelines only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.