HACC

SUMMARY
Under the general direction of the Director of Facilities Management, provides key administrative support to the Facilities Management department.

ESSENTIAL FUNCTIONS
• Provides administrative support to the Director of Facilities Management.
• Manages phone calls, voice mail messages, and emails for the Director of Facilities Management.
• Troubleshoots issues that arise from the phone calls, voice mails, and emails; follows up with managers and staff as necessary.
• Manages schedule for the Director of Facilities Management.
• Drafts, reviews, and sends correspondence to internal and external stakeholders.
• Organizes and prepares for meetings, including developing materials; attends meetings to take notes and summarize content.
• Performs general administrative duties, including but not limited to: printing, scanning, copying, filing, and mailings.
• Serves as a liaison between the HACC and external stakeholders.
• Maintains comprehensive and accurate records, protecting confidentiality.
• Contributes to the training of staff by working with HR and the Director of Facilities Management.
• Stays abreast of industry events and changes
• Provides support to other departments when necessary.

OTHER DUTIES AND RESPONSIBILITIES
• Complies with applicable job-related local, state, and federal regulations.
• Responsible for safety while performing all facets of job; observes all Housing Authority safety procedures, as well as all local, state, and federal safety laws and regulations.
• Promotes positive customer relations.
• Performs other duties as assigned.

EDUCATION, EXPERIENCE AND/OR CERTIFICATION
• Associate Degree or equivalent. College level coursework
• Two – four (2-4) years related work experience.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES
• Excellent communication skills, both verbal and written.
• Ability to provide excellent customer service, especially in challenging situations; maintaining a positive attitude.
• Excellent critical thinking skills.
• Excellent time management skills with the ability to organize, multi-task, and prioritize responsibilities.
• Strong analytical and problem-solving skills.
• Demonstrated attention to detail.
• Ability to write and proofread materials for content and accuracy.
• Ability to produce clear, accurate, and concise work product.
• Basic understanding of frequently used computer software and programs, such as Microsoft Office; advanced knowledge of Excel is necessary.
• Ability to perform accurate mathematical functions.
• Ability to follow verbal and written instructions.
• Flexible team player willing to adapt to changes and unafraid of challenges.
• Demonstrated punctuality and reliability.

EQUIPMENT AND SYSTEMS OPERATED
• Personal computer and peripherals
• Standard office equipment.

The salary range for this position is $42,000 – $45,000.

BENEFITS
• Health insurance
• FREE Dental insurance
• FREE Vision insurance
• Life insurance
• Healthcare flexible spending account
• Dependent Care flexible spending account
• Commuter flexible spending account
• Employee assistance program
• 401(k) – Employer contribution of 6%
• Paid time off

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.