Benefits Administrator

May 7, 2024

Under general direction of the Director of Human Resources, the Benefits Administrator will be responsible for the planning and administration of our employee benefits programs. The Benefits Administrator will be responsible for researching benefit plans, negotiating with vendors, communicating with employees and resolving any benefit-related issues.


– Provide personnel policy and procedure guidance to employees and management.
– Maintain up-to-date knowledge of federal and state employment law and compliance requirements.
– Work with the payroll department to coordinate the daily processing of benefits.
– Maintain and update employee records and benefits files.
– Coordinate daily benefits processing, including enrollments, terminations and claims.
– Advise and inform employees of the details of the company’s benefit programs.
– Resolve benefit-related issues and respond to queries and requests in a timely manner.
– Research new employee benefit plans and vendors.
– Liaise with vendors and negotiate and coordinate contracts for new and existing plans.
– Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.
– Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately in a timely manner.
– Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.

– Complies with applicable job-related local, state, and federal regulations
– Working knowledge of relevant policies and regulations
– Understanding of personnel and compliance records management
– Strong analytical and problem-solving skills
– Excellent written, verbal, and interpersonal communication abilities

– 3-5 years’ experience as a Benefits Administrator or in a similar role
– Bachelor’s degree in Human Resources or related field

– Organizational and problem-solving skills
– Demonstrated computer literacy including knowledge of Word, Excel, and related applications
– Ability to type 50 words per minute
– Ability to write and proofread materials for accuracy
– Ability to multi-task and prioritize responsibilities.
– Ability to communicate and interact appropriately with the general public, applicants, residents and staff
– Ability to follow verbal and written instructions
– Ability to work effectively with others and work independently
– Analytical skills and problem-solving ability
– Customer relations skills
– Demonstrated attention to detail
– Demonstrated punctuality and reliability
– Ability to produce clear, accurate and timely reports

– Personal computer and peripherals
– Standard office equipment

– Requires availability to work beyond normal workday
– Work environment consists substantially of indoor office activities performed in a heated/air-conditioned setting
– Position requires the need to walk, sit, and/or stand for extended periods of time
– equires stooping, bending, crouching and/or reaching for files or tools
– Frequent repetitive hand movement (e.g. typing)
– May lift, carry and/or push up to 20 pounds
– Appointees will be required to possess a valid driver’s license and be insurable according to agency guidelines only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.

  • Location
    Chicago, IL
  • Schedule
  • Department
    Director of Human Resources
  • FLSA Exempt
    FLSA Exempt
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