FREQUENTLY ASKED QUESTIONS
Q: What is Section 504?
A: Section 504 of the Rehabilitation Act of 1973 states that any entity that receives Federal funding must be accessible for persons with disabilities.
Q. What is the Housing Authority required to do under Section 504?
A. The Housing Authority must ensure that all of its programs and policies are accessible for persons with disabilities. The Authority must also ensure that there is a grievance policy to resolve issues or complaints that may arise.
Q. If someone requires a Reasonable Accommodation under Section 504, what should they do?
A. There are two (2) forms that are required to be filled out. The first form is called: Request for Accommodation, it is a two (2) page form that is filled out by the tenant or applicant that explains in their own words why they are in need of the accommodation and what accommodation they need; The other form that needs to be filled out is called the Third Party Certification of need for a Reasonable Accommodation; This is a three page form that is to be filled out by a doctor or a third party who is familiar with the person’s condition and needs and will be able to give an accurate picture of what the applicant or tenant needs.
Q. What is the housing authority’s process for responding to Requests for Reasonable Accommodations?
A. According to the ACOP and the Administrative Plan, the response time for request from tenants in the Low-Income Public Housing Program is up to 30 days from the receipt of the request, and for tenants who are part of the Housing Choice Voucher (HCV) Program, The Section 504 Coordinator has fifteen (15) days to send a response to the tenant regarding their initial request.
Once the initial response is sent out, if the tenant or applicant disagrees with the decision, he or she has ten (10) business days to file a written appeal providing facts that they believe may change the decision; If after those ten (10) days, there is no change, then a written response will be sent to the tenant or applicant advising them that if they disagree with the decision made on their appeal they can request to have an informal administrative hearing scheduled at a mutually convenient time for both parties.
Q. What are some examples of possible Reasonable Accommodations that can be requested from the Authority?
A. Some possible accommodations that can be requested from the Authority include but are not limited to: Live in Aides, Extra bedroom due to disability, transfer due to disability.
- Fair Housing Complaint form
- Equal Opportunity poster
- Request for Reasonable Accommodation
- Reasonable Accommodation Third Party Verification
Visit HUD’s Fair Housing /Equal Opportunity web page : www.hud.gov/fairhousing