NEW WEB BASED INFORMATION CENTER FOR VENDORS AND LANDLORDS
Updated December 22, 2016
The Housing Authority of Cook County has updated our Landlord Portal to Rent Cafe. As a result of upgrading to this platform, you will have to register for this new website using the Unique Registration. We apologize if you had already created an account on our Landlord Portal, but the existing landlord portal will be discontinued Information regarding these enhancements and credential information were provided via email on December 20, 2016, to all existing landlords from firstname.lastname@example.org. If you did not receive an email or are new to our agency email email@example.com for assistance.
Rent Cafe will allow you to:
Confirm your personal information such as mailing address, email and phone numbers to ensure quality communication between you and the housing authority.
View your billing and payment transactions on your ledger.
View housing specialist/case worker assigned to your tenants.
View unit information such as holds/abatements placed on your unit.
View attachments the housing authority has uploaded for you regarding Notice of Adjustments, etc.
View helpful documents for owner/landlords pertaining to the housing authority programs.
Click on HACC Vendor/Landlord Portal to create your user account.
You will need the following information to complete your account activation:
- Landlord/Vendor Unique Registration Code – If you do not know your code, please contact us at firstname.lastname@example.org
- Your email address
- SSN or Tax ID number
If you have any trouble activating your account, please contact us at email@example.com